bajeeh's Privacy Policy

bajeeh ("we", "us", or "platform") operates a reliable online gaming service for players in Bangladesh. This privacy policy ("policy") explains what information we collect about you when you use the bajeeh.cam website, how we use that information, and what steps we take to protect your privacy.

By registering an account using our platform, you will be considered to have accepted the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services and contact the support team.

bajeeh always gives the highest priority to the privacy of users' personal information. We use industry-standard SSL encryption and advanced security technology to ensure your information remains fully protected.

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We collect your information in various ways. The types of information collected are described in detail below:

2.1 Registration and Account Information

When you open an account at bajeeh, we collect the following information:

• Full name
• Date of birth (for age verification — for those aged 21 or above only)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka)

2.2 Identity Verification (KYC) Information

To ensure responsible gaming and the security of financial transactions, we may collect the following information during identity verification:

• Copy of national identity card or passport
• Documents as proof of residence
• Payment method verification information

2.3 Financial Transaction Information

When you make a deposit or withdrawal on our platform, we store a record of that transaction. This includes the transaction amount, date and time, payment method used (bKash, Nagad, Rocket, Upay), and transaction status.

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we store the following information:

• Play history and records
• Bet amounts and results
• Bonus usage history
• Session duration

2.5 Technical Information

We automatically collect the following technical information:

• IP address
• Browser type and version
• Device information (mobile, tablet, or computer)
• Operating system
• Cookies and similar tracking technologies
• Site visit time and page navigation data

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bajeeh uses the information it collects about you solely for the following legitimate purposes:

• Account Management: Creating, maintaining, and securing your account.
• Identity Verification: For age verification and fraud prevention.
• Payment Processing: Completing deposit and withdrawal transactions.
• Customer Service: Responding to your complaints, questions, and requests.
• Responsible Gaming: Monitoring your gaming habits and providing support when needed.
• Platform Development: Improving the quality of our services and adding new features.
• Legal Obligations: Complying with applicable laws and regulations.
• Security: Preventing fraud, money laundering, and other illegal activities.
• Marketing Communications: Sending promotional offers and updates subject to your consent.

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The bajeeh website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our website.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the website — these cannot be disabled.
• Performance Cookies: Used to measure the performance of the site.
• Functionality Cookies: Help remember your preferences and settings.
• Targeting Cookies: Used to show relevant ads based on your preferences.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some features of the website to not work properly.

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bajeeh never sells your personal information to third parties. However, information may be shared in a limited way in the following cases:

• Payment Processors: With payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Partners: Gaming software providers who operate secure and fair games.
• Legal Authorities: Based on a court order or a legitimate request from a government authority.
• Fraud Prevention Services: With verification service providers to ensure online security.

When sharing information with any third party, we ensure that they also maintain the same standard of privacy protection and use the information only for the specified purpose.

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bajeeh applies industry-standard technology and practices to secure your information. Our security measures include:

• SSL/TLS Encryption: All data transmitted between you and our servers is protected by industry-standard SSL encryption.
• Two-Factor Authentication: An additional security layer to prevent unauthorised access to your account.
• Firewall and Intrusion Detection: Our servers are under constant monitoring.
• Regular Security Audits: Regular security assessments are conducted through third-party experts.
• Data Minimisation: We collect only the information that is necessary.
• Access Control: Only authorised staff can access your information.

Although we take the highest security measures, no method on the internet is 100% secure. It is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.

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bajeeh does not retain your information beyond the time it is needed. Generally:

• Information for active accounts is retained for as long as the account remains active.
• After an account is closed, information may be kept for a specified period in accordance with legal and regulatory obligations.
• Financial transaction records are retained as required by law.
• At the end of the period, information is securely deleted or anonymised.

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As a user of bajeeh, you have the following rights over your own information:

8.1 Right to Access Information

You can request from us at any time to know what information we are storing about you. We will provide you with a copy of that information as quickly as possible.

8.2 Right to Correct Information

If any information stored about you is incorrect or incomplete, you can request that it be corrected. Please contact our support team.

8.3 Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specified period due to legal, regulatory, or contractual obligations.

8.4 Right to Object to Processing

You can object at any time to the use of your information for direct marketing purposes. In this case we will immediately stop marketing communications.

8.5 Right to Data Portability

You can request to receive your information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact our support team via 24/7 live chat.

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bajeeh is for those aged 21 or above only. We do not knowingly collect information from any minor. If we are informed that a user is a minor, we will immediately close that account and securely delete the associated information.

Age verification is an important process for us. We may carry out age verification at the time of account registration and, if necessary, at a later stage as well.

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Our servers and technology partners may be located in various countries. As a result, your information may be transferred to or stored outside Bangladesh. For any international transfer, we ensure that applicable data protection laws are complied with and that adequate measures are taken to protect your information.

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bajeeh reserves the right to update or change this privacy policy at any time. For any significant changes, we will publish a notice on the platform and update the "Last Updated" date at the top of the policy.

Continuing to use our services after a policy change will be considered as your acceptance of the updated policy. We therefore advise you to review this policy regularly.

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For any questions or concerns about this privacy policy, or to exercise your rights, please contact us:

Our privacy team generally responds to your requests on working days. Complex requests may take additional time, but we always try to respond as quickly as possible.